Privacy & Cookies Policy

This policy explains how DIREKTDOTCOM ("we") collects, uses and protects your personal data when you use direktdot.com. Last updated: 2026-06-26.

Who we are

DIREKTDOTCOM is a digital agency providing web, mobile, e-commerce and AI services. For any privacy request, contact [email protected].

Data we collect

When you submit a contact, quote or lead form we collect the details you provide: name, email, phone number, company, role, and your project information. We also collect technical data (IP-derived country, pages visited) and marketing attribution (UTM parameters, ad click identifiers).

Why we use it

To respond to your enquiry, prepare quotes, schedule meetings, and improve our services and marketing. The legal basis is your consent and our legitimate interest in operating the business.

Cookies & analytics

We use Google (Google Ads, Analytics) and, on some campaign pages, the Meta (Facebook) Pixel. Non-essential analytics and advertising cookies are only set after you accept them in our cookie banner (Google Consent Mode). You can change your choice anytime via the "Cookie settings" link in the footer.

Sharing

Your form data may be processed by service providers acting on our behalf: Google, Meta, email/automation providers (e.g. SendGrid, n8n) and our hosting provider (Railway). We never sell your data.

Retention

We keep lead and contact data only as long as needed to handle your request and our business relationship, then delete or anonymise it.

Your rights

Under the GDPR you can request access, correction, deletion, restriction or portability of your data, and object to processing. Email [email protected] and we will respond within one month.

Contact

Questions about this policy: [email protected].